Project Background

Sonepar China Telecom Services Division is a team that provides field installation materials and solutions for telecom equipment suppliers, towers and network operators.

With the development of 5G and cross-industry synergies, the solution extends to various communication-related areas including industrial applications, renewable energy, data centers and lighting solutions. With over 20 years of expertise in the telecom services business in China, they serve B2B industrial companies in China and abroad based on a long-term partnership. In order to meet the needs of our customers and give them full attention and focus, they push the limits, co-develop designs and source supplies to strictly match customer requirements.

As supplier relationship management is becoming more and more important, by implementing Dynamics AX supplier portal to regulate communication with suppliers, suppliers are able to grasp order information in real time through the portal and respond to improvement matters in time to improve customer satisfaction.The supplier self-service updates the order delivery date to provide feedback on the supply situation, allowing procurement to adjust the procurement plan according to the actual situation and meet customer needs faster and better.

Solution

Sonepar China Telecom Service Division adopts Microsoft Dynamics AX supplier portal to implement supplier creation, supplier update, PO confirmation, PO delivery confirmation, PO update, material creation, material update, STP (Short term plan), confirm MRP confirmation, supplier improvement, supplier performance, supplier notification, ordering order inquiry, inventory inquiry, and other business capabilities. Standardize the management of supplier relationships, while improving the efficiency of supplier feedback and reducing a series of risks caused by human factors.

•Supplier Creation Management:

Purchasers invite suppliers to register through ERP, suppliers register supplier information through the supplier portal, upload qualification documents and standardize the collection of supplier information and qualification documents.

•Supplier Update Management:

Suppliers can update information on their own through the supplier portal, including name, address, contact person, bank account number, etc..

•Material creation management:

ERP initiates material creation applications, suppliers maintain material-related information through the supplier portal, and standardize the collection of information for material creation

•Material Update Management:

Suppliers update material information through the supplier portal, including price, delivery lead time, delivery location, minimum package, minimum order quantity, etc.

•PO Confirmation Management:

PO audited by ERP, the supplier can view the PO information through the supplier portal, confirm and print the PO, or reject the PO and give feedback on the reasons for rejection.

•PO Confirmed Delivery Date Management:

Suppliers can update the confirmed delivery date of PO through supplier portal on their own, and purchasers can query the confirmed delivery date from suppliers through ERP to track the delivery status of PO.

•PO Update Management:

Purchasers can initiate PO update request through ERP, and suppliers can also initiate PO update request through supplier portal, and update PO after confirmation from both parties.

•STP Confirmation Management:

Purchasers initiate STP confirmation requests through ERP, and suppliers provide feedback confirmation information through the supplier portal, including estimated delivery time and quantity, and corresponding reasons for failure to meet STP.

•MRP confirmation management:

Purchasers initiate MRP confirmation request through ERP, and Suppliers feed back the confirmation information through the supplier portal, including the expected delivery time and quantity, and the corresponding reasons for not being able to meet the MRP.

•Supplier Improvement Management:

Improvement types are classified as delivery timeliness, quality, and service. Purchasers initiate supplier improvements through ERP, suppliers provide feedback on improvement measures through the supplier portal, and supplier improvement data are managed online to facilitate follow-up statistics and analysis.

•Supplier Performance Management:

Purchasers send the supplier's performance to the suppliers, who query the performance through the supplier portal and confirm the performance score.

Business Benefits

Sonepar China Telecom Service Division standardizes communication with suppliers through Dynamics AX supplier portal; suppliers provide timely feedback on the latest information of suppliers through self-service new and updated portal; self-service inquiry of order information to grasp order dynamics; confirmation and update of PO to reduce risks caused by human reasons; timely response to improvement matters to improve customer satisfaction. At the same time, the standardized management of supplier relations reduces communication costs and improves the operational efficiency of enterprises.

About Microsoft Dynamics AX2012

Microsoft Dynamics AX2012 provides manufacturing and distribution companies worldwide with a comprehensive business management solution that helps them manage their broad business areas more efficiently, including manufacturing and financial analytics, with a special focus on achieving integrated real-time visibility across the supply chain. This integrated, customizable solution creates business value through the following benefits:

•Enhanced enterprise insight to help make sound decisions, including shipment tracking, real-time status from raw material warehouse to finished goods warehouse, and visibility into warehouse and third-party logistics and distribution

•Extend data and key processes to strengthen critical relationships with customers and partners, regardless of the systems they use and regardless of their level of complexity

•Maximize return on technology investment through smooth integration with existing enterprise ERP systems and Microsoft product families

•Improve productivity and supply chain optimization through process optimization and automation to reduce costs and increase profitability

•Ability to customize to meet current needs, easily capitalize on new business opportunities, and more easily meet the individual requirements of customers and carriers to outperform the competition

More Information

For more information about Microsoft products and services, please call Microsoft Customer Service at 800-820-3800, or visit the Microsoft (China) website：

http://www.microsoft.com/china/dynamics

For more information about Microsoft Gold Partner IWS, please visit their company website ：

http://www.iwstech.com