ERP solution for professional service

In the past 20 years, China's professional service enterprises are experiencing a phase of change from connotation to extension. Whether it is service value chain innovation, professional service technology innovation or cross-industry multifaceted business innovation, many professional service enterprises are at least looking for new breakthroughs and development directions to cope with the increasingly fierce market competition. Professional service industry is an important part of modern service industry. As a type of enterprise covering a wide range of enterprises, professional service industry can not only create economic value directly, but also contribute to the adjustment of economic structure and industrial optimization and upgrading, and promote coordinated economic and social development, playing the role of "lubricant of market economy" and "booster of social management It plays the role of "lubricant of market economy" and "booster of social management".

Business Pain Points and Needs

As a project-oriented industry, the PSA industry has a strong demand for project process management and all-round project analysis. At the same time, the PSA business, along with the business needs of customers, may involve the provision of hardware, software delivery and service support and other forms of delivery content, leading to various business needs such as project management, inventory management and financial management.

1. Complex project process management: PSA industry takes "project" as the basic unit of business management, which covers multi-faceted project management needs. Firstly, project resources management, which requires the use of the system to better coordinate the allocation of project resources and reduce idle project resources. Second, project plan tracking, project cycle length varies, need to be flexible according to the different customers of different projects to develop a practical project plan. Furthermore, project execution is accompanied by task management, issue assignment and status follow-up of both, which puts high demands on the project manager's energy allocation. Finally, the project execution process, the management of a large number of deliverables and the requirements of industry confidentiality, for the storage of documents, access and knowledge transfer, sharing are the needs that require close attention.

2. Integrated solution of import, export and inventory management: PSA industry often needs to provide relevant hardware as a carrier of software and services, and the demand for material procurement, inventory, sales and other aspects of processing, due to the special nature of hardware, some hardware also needs to be assembled and produced before sales, which undoubtedly increases the complexity of the business. In terms of software, in addition to the need to attribute the R&D costs of self-developed software and the capitalization and amortization of patents, it is also necessary to consider the back-to-back business of outsourced software, and the management of customers and suppliers, especially in terms of fund allocation, also raises requirements. In terms of services, PSA focuses on the quality of services and the value added to the company, and needs to be very accurate in the delivery of services and revenue recognition.

3. Multi-dimensional financial management needs: Most of the PSA industry is a multi-dimensional matrix enterprise organizational structure, multi-corporate, multi-profit center and other operational organizational structure, for financial forecasting, accounting, analysis and other aspects, put forward very demanding requirements. Under the basic premise of meeting the integration of business and finance, it is especially important to improve the accounting accuracy, reduce the difficulty of accounting, reduce the accounting workload and gain more perspectives on the analysis data.

Our Solutions

Based on Microsoft Dynamics 365, Share Point, Power BI, Azure Cloud and other products and services, we offer a comprehensive solution for the PSA industry.

Pain Point 1: Complex project process management

Solution

D365 is equipped with powerful project process management functions.

Starting from the project classification management, we manage the project type of PSA industry using time and materials for the framework of the actual person days and consumption of hardware, software and other materials for the management of the project. For projects with agreed work service content and fixed prices, we manage projects with fixed prices. R&D projects are managed using the investment type of project, and the two different business forms of R&D expensing and capitalization are classified. For the pre-sales phase, internal cost management projects, etc., we use internal type of projects for management. The different project classifications allow for more relevant management of multiple project forms.

Starting from the project hierarchy, we divide the pre-sales phase, delivery phase and post-sales phase of the project, and define the waterline and delivery conditions for external projects to be managed internally to ensure the orderly progression of the project while reducing communication costs.

In project process management, the preparation of practical project plan templates for different business forms in advance can improve the efficiency of project managers in preparing project plans, while different business forms can also be subdivided into different project plan templates according to standard or non-standard projects to provide effective suggestions for project plan preparation.

Influenced by the management matrix of multiple legal entities and multiple organizations, the cross-legal entity resource integration requirement, the cross-legal entity work reporting and cross-legal entity reimbursement functions provide powerful functional guarantee for clear billing and settlement of internal companies, regular issuance of current bills, regular invoicing and settlement, etc., improving the efficiency of cross-legal entity collaboration.

For project deliverables, combined with Share point's professional document management tool and ERP's deliverables checklist, PM can quickly use the deliverables checklist to locate the document storage location, jump and open the corresponding document directly. At the same time, the combination of milestone and deliverable checking mechanism effectively controls the timeliness and quality of deliverables.

Benefits

Full lifecycle management of 1500+ projects in the company.

Improve PM management efficiency and reduce inter-project and inter-member communication costs.

Improve the quality of project deliverables and promote effective sharing of R&D project process documents.

Pain point 2: Diverse contract delivery content

Solution

Delivery in the PSA industry involves a variety of internal, such as hardware, software (including self-developed and third-party), services, subscriptions and other multiple businesses. Different delivery contents have different management needs.

For hardware, material management is enabled, and the material hierarchy is subdivided according to industry characteristics. Inventory management is also carried out, covering the whole life cycle of materials, from purchasing inbound, inventory flow, borrowing, simple production, and sales outbound, to ensure the accuracy of inventory. It also runs simple MRP operations and provides purchasing suggestions in combination with S&OP.

On the software side, we use investment projects to attribute R&D costs and provide an audit trail of patent applications and accurate records of each capitalized expenditure to provide strong support for the recognition of intangible assets. In terms of software management for third-party procurement, use the vendor's retainer payment function to ensure that back-to-back payments are made only after project delivery reaches a certain stage and customer payments are received, improving capital utilization and reducing the workload of human judgment.

For services, we use service materials for management, visualize virtual services, and follow up on service delivery and revenue recognition.

Benefits

Improve inventory turnover rate and reduce backlog inventory.

Visualize the status of project contract execution and see the execution progress at a glance.

Effectively manage back-to-back business and reduce the risk of capital advances.

Pain point 3: Multi-dimensional financial management needs

Solution

According to the industry characteristics and customer analysis needs, a set of multi-dimensional accounting system is tailored to establish a multi-dimensional data analysis structure of project dimension, customer dimension, product line dimension, profit center dimension, corporate dimension, cost center dimension, etc. It effectively provides accurate and comprehensive data support for the company management's decision making.

Benefits

Multi-dimensional profitability analysis

Pain point 4: Multiple systems co-exist and information silos

Solution

Open up 9 information systems for regular data synchronization. Position ERP in the middle and background of enterprise information management, use each small system as a front extension tool to each specific matter, and transfer the corresponding detailed data to the ERP system to form a powerful data integration center.

Benefits

Break down information silos and integrate information effectively. Build a data warehouse for all-round data analysis.

Reference Case: ROOTCLOUD

Customer Introduction

Rootcloud is the highest established industrial Internet enabling platform company in China, connecting the most industrial equipment and serving the widest range of industries, and is also one of the first companies to pass the credible service assessment certification for industrial Internet platforms. Rootcloud is able to provide cloud services based on IIOT and big data for enterprises in various industries, empowering 61 industrial segments, and has successfully built 14 vertical industry cloud platforms including foundry, fluid machinery, diesel engine and other fields, providing services in equipment management, after-market service management, industrial manufacturing management and digital transformation of enterprises.

As a national industrial Internet enabling company, Rootcloud has been helping leading industrial enterprises to build industry platforms, while pervasively adapting to China's manufacturing needs, empowering more manufacturing enterprises to achieve zero-threshold equipment on the cloud, and helping Chinese enterprises to improve their global service capabilities. Following the pace of promoting the transformation and upgrading of manufacturing industries and the construction of intelligent manufacturing parks across the country, Rootcloud has launched a national layout and has now settled in Guangzhou, and in Beijing, Shanghai, Changsha, Suzhou, Xi'an and other cities, driving the development of industrial Internet applications nationwide, empowering industrial enterprises and helping China's manufacturing industry achieve a lane change.

Business Needs, Solutions and Project Benefits

Rootcloud aims to empower our customers' industries and provide effective support for their development. While providing quality services, we also realized that our own ERP system also needs to be armed and strengthened. For the complex daily management and more and more accounting data, the existing financial system is no longer able to support. At this time, Dynamics 365 has become the preferred tool for Shugen Internet to be armed with information.

In order to meet the needs of Rootcloud's rapid development and management's efficient and accurate decision making, on the one hand, a solution for project management that meets business needs and covers the whole life cycle of the project had to be built within Rootcloud Group. On the other hand, it is also necessary to build a set of multi-dimensional analysis system tailored to the characteristics of Rootcloud Group, to build a management cockpit, and to provide powerful big data support for Rootcloud Group's operation.

Ø Establish a project 360 view for project management, improve project management, improve employee work happiness and reduce communication costs.

Ø Establish a multi-dimensional accounting system for financial management, analyzing profitability from profit center, legal entity, project, contract, customer and other multi-dimensions.

Ø Customized management analysis reports for Rootcloud management, making full use of D365's powerful expansion capability, and at the same time, using the powerful integration capability of D365 and Power BI for data visualization.

Partner Introduction

Information Worker Services (Xiamen) Co., Ltd. is a service provider, consultant, and developer of Microsoft ERP and CRM solutions. 2010 obtained Microsoft Gold Partner qualification, 2012 passed Xiamen "Double Soft" certification, 2013 became a member of Microsoft Global President's Club. We have a Microsoft R&D center in Xiamen to develop ERP and CRM industry solutions. Our main solution capabilities include supply chain, lean manufacturing, automated warehousing, smart manufacturing, data collection, Industry 4.0, distribution and retail, group finance, business intelligence, project management, human resources, product design, collaborative office, e-commerce, ERP peripherals, and more.

Contact Information

For more information about Microsoft Gold Partner IWS, please visit their corporate website at

http://www.xmiws.com

Tel:0592-5962617

Email:marketing@iwstech.com